Maritime industry jobs will benefit from remote operations centers

The work pattern introduced by shore operations will allow staff to return home at the end of a shift, rather than being away from home for months. By improving work-life balance, the maritime sector should become more attractive and help retain highly qualified personnel.

The biggest transformation for the maritime industry has to be the introduction of remote and autonomous technology, which is rapidly changing the demands of the workforce. New positions are emerging, requiring alternative skills to traditional roles. For example, satellite communications assistants sit alongside network specialists who support tech-savvy navigators and engineers, while highly experienced sea captains take an expert look at all the procedures to convey their knowledge of maritime environments. complex. A great example of this new model of working together is the Remote Operations Centers (ROCs) we have set up in various locations.

Essentially, the industry encourages employees to become experts in operating and diagnosing systems by asking them to manage these intelligent systems. If the user has a thorough understanding of how a process or system works, it will immediately become clear when something goes wrong.

Training people to work with these new technologies has become a priority, and industry is leading the way. For example, Fugro founded MASSPeople, an international training standards working group focused on creating a global standard for USV operator training.

As self-driving car tests have pointed out in the past, an operator can easily become complacent and begin to trust the system they’re overseeing fully, until it’s too late. This highlights the importance of training to ensure operators are fully aware of their responsibilities and how essential they are to the functionality of the system.

It also poses a challenge from an operational perspective to ensure operators remain actively engaged to stay focused. There are two takeaways from this: humans are still crucial in the process, even when it comes to the most advanced system, and by keeping humans engaged, we are able to operate efficiently and continually improve systems.

Despite the rise of digital technology, the success of operations still depends on the people behind the scenes. However, these key people have different skills and learning agility to use rapidly changing technology effectively.